Shannon Carroll

Director of Marketing & Communication

T 509.944.4675

Administrative Assistant

Caitlyn Miller

T 509.944.4676

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  • Bachelor of Arts in History, Washington State University | Varsity Crew Team Member, athletic scholarship recipient
  • Eastern Washington University | MBA foundation courses
  • School of Visual Concepts | Focus on copywriting and ad design; taught by Creative Directors from top Seattle ad agencies


  • Legal Marketers Association

Awards & Recognition

  • Outstanding Advertising Award, Contract Pharma: Shannon was the Art Director, Copywriter and Graphic Designer; seven consecutive years
  • Exhibitor Magazine: a case study about a popular tradeshow activity that Shannon created and implemented featured the impressive return on investment (ROI) of the activity
  • Operational Excellence & Manufacturer of the Year Awards: Shannon researched and drafted two in-depth submissions for then employer, pharmaceutical contract manufacturer, Jubilant HollisterStier. Awarded by the Association of Washington Business
  • Silver Addy, Lake Superior Ad Federation Mixed Media (Cross Platform) Campaigns, Consumer Local: Shannon worked on team that created an expansive television, radio, and print campaign for large hospital system, Empire Health Services

Shannon is a veteran marketing and communication professional with over 20 years of experience creating marketing strategy and implementing the logistics behind the strategy. She began her career in a Seattle-based advertising agency and has since held management positions within the in-house marketing departments of large-scale community organizations and Fortune 500 manufacturers. Her roles have required a wide range of skills and helped her hone strategy, graphic design, copywriting, event planning, public relations, video production, research, website design, and much more. Shannon supports the internal and external marketing and communication needs for all Lee & Hayes practice groups and offices and oversees their employee engagement, wellness, and community outreach programs.